Personal Information: When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share.

Website Usage: We may collect information about your website interactions, including pages visited, time spent on site, and referral sources.

Contact Interactions: Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes.

Service Delivery: To contact you about consultation requests, schedule appointments, and provide requested treatments and services.

Communication: To send appointment reminders, follow-up care instructions, and important updates about your treatments.

Improvement: To analyze website usage and improve our services, but only in aggregated, non-identifying ways.

Legal Compliance: To comply with applicable healthcare regulations, including HIPAA requirements for medical information.

Secure Transmission: All form submissions and data transfers are encrypted using industry-standard SSL security.

Access Controls: Only authorized staff members have access to personal information, and only for legitimate business purposes.

HIPAA Compliance: Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations.

Data Retention: We retain information only as long as necessary for service delivery and legal compliance.

We DO NOT sell, rent, or trade your personal information.

Service Providers: We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements.

Legal Requirements: We may disclose information when required by law or to protect the safety of our patients, staff, or the public.

Medical Referrals: With your consent, we may share relevant medical information with referring physicians or specialists.

Consent: By providing your phone number and opting in to receive text messages, you consent to receive recurring automated marketing and informational text messages from iCRYO Westminster, including appointment reminders, promotional offers, and wellness tips.

No Sharing Policy: We will NOT share or sell your phone number, SMS opt-in consent, or any personal information to third parties for marketing purposes.

Message Frequency: Message frequency varies based on your preferences and appointments. Standard message and data rates may apply.

Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.

Carriers: Major carriers supported include AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Full SMS Terms: For complete mobile messaging terms, please review our SMS Terms & Conditions.