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    SMS Terms & Conditions

    Mobile messaging program terms and opt-in/opt-out information

    Last Updated: January 20, 2025

    Program Description

    iCRYO Westminster ("we," "us," or "our") offers a mobile messaging program (the "Program") that allows you to receive text messages about:

    • Appointment reminders and confirmations
    • Promotional offers and special deals
    • Wellness tips and treatment information
    • Important updates about our services
    • Follow-up care instructions

    By opting into our SMS program, you agree to receive recurring automated marketing and informational text messages from iCRYO Westminster at the mobile number you provided.

    Opt-In Consent

    You may opt-in to our SMS program by:

    • Completing a web form on our website and checking the SMS consent box
    • Texting a keyword (e.g., "JOIN" or "WELLNESS") to our designated number
    • Providing verbal consent during an in-person visit or phone call
    • Scanning a QR code that links to our opt-in form

    Consent is not a condition of purchase. You can still book appointments and receive services without opting into SMS communications.

    Message Frequency

    Message frequency varies. The number of messages you receive depends on your preferences, appointment schedule, and promotional campaigns.

    Typically, you may receive:

    • Appointment reminders: 1-2 messages per scheduled appointment
    • Promotional messages: Up to 4 messages per month
    • Service updates: As needed

    Cost & Carrier Information

    Message and data rates may apply. Your carrier's standard messaging rates will apply to any messages sent to or received from our Program. Please contact your mobile carrier for details about your messaging plan.

    Supported carriers include: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most other major U.S. carriers. T-Mobile is not liable for delayed or undelivered messages.

    Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier.

    How to Opt-Out

    You may opt-out of receiving text messages at any time by texting STOP to any message you receive from us.

    After texting STOP, you will receive a single confirmation message confirming your opt-out. After this confirmation, you will no longer receive text messages from our Program unless you opt-in again.

    Alternative opt-out methods:

    • Call us at (720) 222-0224
    • Visit our location and request removal in person

    Help & Support

    For help or more information about our SMS program, text HELP to any message you receive from us.

    You can also contact us directly:

    Privacy & Data Protection

    We will NOT share or sell your phone number, SMS opt-in consent, or any personal information to third parties for marketing purposes.

    Your phone number and messaging data are protected under our standard privacy practices. We use your information solely to provide the services you've requested and to send you the messages you've opted into.

    For complete details about how we handle your personal information, please review our Privacy Policy.

    Program Operator Contact

    iCRYO Westminster

    Address: 14613 Orchard Pkwy #200, Westminster, CO 80023

    Phone: (720) 222-0224

    Hours: Mon-Fri 8AM-7PM | Sat 9AM-5PM | Sun 10AM-4PM

    Terms Updates

    We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.